FREQUENTLY ASKED QUESTIONS

Yes, we provide elegant gift wrapping services to ensure your present looks extra special. Our wrapping includes premium materials, ribbons, and the option to include a personalized message to add a thoughtful touch to your gift.

Our standard delivery takes 1 business day and same day express delivery is available within Accra and Kumasi. Delivery times may vary based on location and order size, but we’ll always provide tracking information to keep you updated on your order's status.

We want you to love your purchase and offer a simple 'what you order is what you receive policy'. However, in an unlikely event that you’re not completely satisfied, you can return or exchange items within 2 days of receiving them. Personalized or custom items may not be eligible for returns unless there is a defect. Please contact our support team for assistance with returns, and we’ll be happy to help

Currently, we deliver in Accra and Kumasi, and other major cities in Ghana including Cape Coast and Tarkoradi upon request When in doubt don'r hesitate to speak to our support staff and we will be happy to help.

While tracking is not available at the moment, we will notify you promptly as soon as your order has been delivered.

Yes, payments are processed securely through Paystack, a trusted and reliable payment gateway, ensuring your transaction is safe and encrypted. You can make payments via MoMo, Visa, MasterCard and via ApplePay

We accept a variety of payment methods to make your shopping experience convenient:

  • Visa, Mastercard, and Verve debit and credit cards from around the world
  • American Express (Amex) for businesses in Nigeria and South Africa
  • Apple Pay for a seamless global payment option
  • Mobile Money for localized payments in certain regions
  • QR Codes for easy, contactless payments
  • Bank Account Transfers for direct payments
  • USSD for payments via mobile network codes

Feel free to choose the payment method that works best for you!

Yes, we do! We offer bulk purchasing options for corporate events, social gatherings, and other special occasions. Simply reach out to us with your requirements, and we'll help you create the perfect package for your event

Absolutely! We give you the freedom to customize your package. Simply choose "Create Yours," select your preferred packaging box, add the items you want to cart, checkout, and we'll make sure everything is delivered just as you requested

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